Club 250 FAQ

MVP

What is the MVP Program?

250 Sports Grill Loyalty program is designed to reward our guests. Members earn points for their purchases (1 point for every $1 spent before tax and tip) and when 250 points are reached, a $25 food or beverage credit will automatically be added to your account for your next visit. Club 250 members are also eligible for our many offers and discounts.

How do I join?

250 Sports Grill Loyalty program is designed to reward our guests. Members earn points for their purchases (1 point for every $1 spent before tax and tip) and when 250 points are reached, a $25 food or beverage credit will automatically be added to your account for your next visit. Club 250 members are also eligible for our many offers and discounts.

I was told that I now need to register my card. How do I do this?

Members with registered cards are eligible for added benefits such as a complimentary appetizer on their birthday, exclusive free offers and more loaded right onto their card. Go to the website listed on the card or here on www.250sportsgrill.com and register. To register you can also, click here.

What if I don’t have an email address?

Most people have some type of email access – either at work, the library, or you can even use a relative’s or neighbor’s email address. The email access is the key to our program. With it, we are able to communicate directly and quickly with our guests. We want to be able to keep you updated on new promotions and opportunities for even more rewards! If you have absolutely no access to email, you will still accumulate points and earn reward dollars. However, because we won’t be able to contact you, there may be a few rewards and benefits that you will miss out on.

When will the points appear on my account?

Points are issued when the check is closed. You will be given a receipt with your updated points and rewards at the end of each visit.

When can I spend my rewards?

When your account exceeds 250 points, the system will automatically convert them to $25 in rewards. The rewards will be available for use on your next visit. You may also choose to save your rewards over time or use them as you earn them. Please note you cannot redeem your reward dollars in conjunction with other discount on food and beverage.

Why don’t I receive emails from 250 Sports Grill?

Your email provider might be mistaking our emails for spam, check your spam folder! To ensure delivery, add ?????????????????? to your address book. Also note that our system is not designed to support duplicate email addresses. For example, a husband and wife who each have their own MVP card must also each have a unique email address to receive special offers and the proper notifications associated with that account. If more than one account lists the same email address, only the most recent account will receive email notifications.

When I redeem my rewards, will I earn points?

No. We do not issue points when rewards are redeemed. For example, if your bill is $36 and you redeem $25 in rewards, you will only earn 11 points for that visit.

I have a coupon for 250 Sports Grill. Can I use the coupon and earn points as well?

Yes, but you will only earn points for the amount of money that you actually spend on that visit. You will not receive points for the free items you received.

Can I earn points for catered events?

Yes, The rule is that only the person paying the check may receive points on their account. A member can receive up to 5,000 points for a catered function, provided that they were a member prior to booking the event. Obviously, points will not be issued for tax, gratuity or room rental charges. Catered events are not eligible for Double Points on Sundays.

What do I do if I lose my card?

No problem. You can be re-issued a card at any 250 Sports Grill location. All of your information, including all of your points and rewards, will be transferred over to the new card number.

What should I do if my card is cancelled due to inactivity?

Call our Club 250 Help Desk at ????????? Or email us at ??????????????? and we will be happy to assist you.

Will my MVP points or rewards ever expire?

Points and rewards on an active Club 250 card will never expire. Cards that have no activity for over 12 months are automatically cancelled and the points and rewards balance are forfeited. To keep your card from being cancelled, make sure you use your card at least once a year.

What if I have a question that isn’t covered here?

You can contact us with your question or concern. You can also contact the MVP Help Desk. We guarantee a response to you by the end of the following business day.